EUT Mobility Engineer, IT Infrastructure Services, Central Business Services — The Hill, Newcastle Area

Expired

Connect to your Industry We are looking for an End User Technology Mobility engineer to support Deloitte in a rapidly changing and exciting environment. You will be responsible for the management and delivery of the mobility platforms used within the UK firm. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity The Mobility Specialist role will be responsible for the management and delivery of the mobility platforms used within the UK firm. These are primarily platforms for Exchange content delivery (Email, Calendar, Contacts), but also extend to the delivery of applications and services delivered via mobile. The mobility area is a growing area, with increased uptake of mobile working with a view to extend the platform to deliver innovative ways of working for practitioners. Interfacing with the business for support and guidance is a key element of this role as well as working with Global initiatives. As the UK technical specialist, the role holder will be expected to provide technical guidance and technical leadership to team members, while interfacing with key underpinning platform owners such as unified communications. The EUT Mobility engineer should be well versed in the various technology areas with a view to supporting them, but is also expected to show leadership, creativity and problem solving in the system, process, and technology domains. The role requires an understanding of business requirements and how these translate into technology solutions, and you should be comfortable communicating clearly to colleagues, IT leadership and business practitioners. We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this is of interest to you with some flexibilities, please do discuss with us. Connect to your skills and professional experience You're comfortable working in a fast-paced environment. In a complex and changing environment, you're adaptable to maintaining a consistently high quality of service without compromise. Someone who naturally takes initiative. You will be given the breathing space to lead in your role. You are an excellent communicator and flourish in a team of high performers. Essential skills In depth knowledge of Mobility platforms - Microsoft Intune, MDM Principles. Sound understanding of Exchange technologies. Sound understanding of policy setting and compliance monitoring. Understanding of key security products and their interactions Exposure to End User Technology concepts, systems and processes, including AD, GPO, MSI, Registry, OS Excellent documentation skills ITIL Experience/Qualification or equivalent Knowledge of Microsoft Operating Systems - Windows 10 and 11. Excellent knowledge of key Microsoft Applications. Support new customer requests through the creation of new processes and documentation and adapt to new feature capabilities. Also respond to customer requests for support. Develop and maintain Intune policies, procedures, and best practices to ensure efficient and effective management of end-user devices. The ability to address infrastructure events that cause feature or system wide outages or negatively impact our ability to deliver services to customers. This includes working directly with the relevant internal teams and Microsoft to address infrastructure related issues. The ability to consult on other projects with a Mobility/Intune dependency and identify required changes side that may be required. Desirable skills Experience of deploying applications through SCCM. Experience with Operating System deployment, knowledge of WinPE, SCCM OSD and WIM image creation and deployment. Some experience of MSI application packaging, standards, process and best practices (Windows Installer, Microsoft ORCA). Knowledge of Windows scripting (VB Script, CMD, HTML, PowerShell and XML schemas) Citrix technology In depth understanding of different browser technologies, their management and how they interact with the operating system. Knowledge of server hardware set up, configuration, installation, implementation and support experience. Knowledge of SCOM or other systems management tools. Connect to your business - Enabling Functions Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you'll make a far-reaching impact. Come join us. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you'll make a far-reaching impact. " Our hybrid working policy You'll be based in (UK Wide) with hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both a virtual and physical capacity. As well as remote working, you'll attend your local office, virtual collaboration spaces and client sites, depending on the requirements of the role. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers WPFULL SLICSS LOCOFFICE