Salesforce Support Engineer — Melbourne, Melbourne Region

Expired

12 12 Month Contract Ability to obtain Baseline Clearance Required VIC, ACT or NSW Our client, a very large, Federal Government Organisation which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers are looking for a Salesforce Support Engineer. Responsibilities: Obtain a detailed understanding of the organisations complex business processes and rules Maintain and configure Service Cloud, Health Cloud and Digital Experience applications Provide advanced support for user issues, troubleshooting and resolving complex issues and coordinating with Salesforce support when necessary Perform interrogation of various log sources to investigate issues Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments users Experience: More than 2 years experience within Salesforce eco-system, and Certified Salesforce Admin Certified Platform App Builder Strong problem solving and trouble-shooting skills. Demonstrates enthusiasm towards continued learning and development. Hands on experience with version control, branching and metadata deployments Hands on experience with Vlocity Omni studio To apply to this long and interesting contract opportunity please apply or call Alex on (02) 6299 1006. This role closes 16th April 2024 (job ID AR9148)