Customer Applications Engineer — Perth CBD, Perth

Expired

About Us Fortescue is both a proud West Australian company and a global green solutions business. We are recognised for our culture, innovation and industry-leading development of infrastructure, mining assets and green energy initiatives. Our Opportunity Work Location: Abernethy Rd, Forrestfield Roster: Monday to Friday Fortescue is committed to revolutionising the way we produce and utilise sustainable energy solutions. We are dedicated to driving positive environmental impact while delivering cutting-edge technologies to our global clientele. We are currently seeking a passionate and experienced Applications Engineer to join our team and play a pivotal role in shaping the future of green energy solutions. As an Applications Engineer, you will be at the forefront of our sales efforts, working closely with our sales team to understand customer needs and provide tailored technical solutions that drive value and enhance customer satisfaction. Key Responsibilities Conduct site surveys and collaborate with clients to understand their specific requirements for green energy solutions. Provide technical support and troubleshooting assistance to end-users, ensuring seamless integration and optimal performance of our products. Design and deliver comprehensive training programs for clients, empowering them to effectively utilise our green energy solutions. Collaborate with product development teams to provide valuable feedback and insights from the field, driving continuous improvement and innovation. Specialise in key areas such as Green Ammonia, Hydrogenation, and Steel Decarbonisation, leveraging your expertise to customise solutions and maximise throughput in diverse applications. Act as a liaison between sales and engineering teams, communicating customer feedback and market insights to inform product development and strategic decision-making. Take ownership of post-sales activities including managing warranties, addressing water quality concerns, and overseeing installations and start-up processes. Qualifications and Experience Bachelor's degree in Engineering or related field; advanced degree preferred. Proven experience in a technical sales or applications engineering role, preferably within the green energy sector. Strong understanding of renewable energy technologies, with expertise in areas such as electrolysis, hydrogen production, and sustainable energy integration. Excellent communication and interpersonal skills, with the ability to effectively engage with clients, colleagues, and stakeholders at all levels. Demonstrated problem-solving abilities and a track record of delivering innovative solutions to complex technical challenges. Highly organised with the ability to manage multiple projects simultaneously and prioritise tasks in a fast-paced environment. Willingness to travel domestically and internationally as required. Our Commitment Fortescue is deeply committed to providing a safe culture that builds respect, fosters inclusiveness, and values diversity. We celebrate individual strengths and team members from all backgrounds are encouraged to bring their whole selves to work. Our global workforce drives and promotes an inclusive culture, both within our organisation and throughout the communities we interact with across the world. Diverse backgrounds include First Nations Peoples, people with differing abilities, LGBTIQ community, gender, neurodiverse, cultural diversity, all age groups, and those with an intersectional or multiple diverse characteristics. We encourage candidates from all backgrounds to apply. https://fortescue.com/careers Internal Candidates / Current Contractors please apply via Success Factors Careers Portal. For further information on how to apply please visit the Fortescue Hub. Fortescue reserves the right to close applications early should a suitable pool of candidates be identified. Fortescue will never contact you to ask for payment of any kind, whether directly or through a third party.