Service Desk Engineer (L1/L2) — Brisbane CBD, Brisbane

Expired

6-Month contracting opportunity with potential for extension, providing a mix of L1/L2 support. The Opportunity I am currently recruiting for a Statutory Body with a large IT presence who are looking for a 6-month Contract for a Service Desk Engineer. Coming into this business, you will play a paramount part where you will help support their environment. There is a lot of changes happening within this business, all for the better as they continue down their cloud journey. In this position you will be responsible for the following; Resolving L1-L2 related requests and issues from hardware, software (including 3rd party applications), Office 365, AD, DNS, DHCP, telecommunications and general end-user account management for internal staff. This means that you will need to have a strong understanding of these technologies and be able to quickly identify and resolve these issues up to an L2 Capacity. Requirements Available to provide a 2-week notice period or can start sooner. Since this position is based in the CBD of Brisbane, only Candidates based locally will be accepted. Eligible to pass a Police Check Permanent Resident or Australian Citizen due to checks 2 year’s experience providing both L1 and L2 technical support recently. Able to troubleshoot and resolve the above technologies Understanding of the ITIL framework Interesting Points Work for a company that provides a good cause for the community Casual Fridays Collaborative Culture Social Clubs Potential for extension Where to next? Call Ryley on 04845 463 57 or email your CV to rladhamshumanisedgroup.com