Systems Engineer — Melbourne CBD, Melbourne

About the role: Are you ready to shape the digital future of Victoria Police? Do you want to help your community? Victoria Police's Information, Communications, and Digital Technology Division is creating high-performance teams that will deliver technology solutions to our organisation's more than 22,000 people state-wide. As a Systems Engineer, you will be part of the Modern Workplace team providing better products and services to enable mobility and flexibility for our members to work from anywhere and anytime. Bring your technical experience in End User Compute (EUC). Provide third level support across desktop and endpoint computing hardware and software environment. Work with Microsoft Modern Management suite including Endpoint Manager, Intune, Autopilot and Desktop Analytics. Manage SOE Image and Application Packaging services, solutions and support project work using SCCM, MSI, MDT. Leverage best practices to deliver efficient end user services and advanced desktop support issues. Strong skills in desktop optimisation, end point management and asset lifecycle management. Benefits: You will be part of a supportive and progressive team that supports and enables career development Victoria Police is a contemporary and agile workplace and supports flexible working arrangements Work in a complex, dynamic, challenging digital environment, delivering technology solutions to keep your community safe Victoria Police is a contemporary and agile workplace and supports flexible working arrangements. Your duties will include: Plan and facilitate patching for security and version releases. Manage, maintain and lifecycle of the Windows desktop image. Manage and maintain the Microsoft End Point Management including SCCM environment. Create and maintain a contemporary Modern Workplace environment to enable and improve end user experience. Maintain, lifecycle and optimisation of our end user assets, endpoints and mobile device management systems, operating system images (SOE/MOE), configuration items. Plan and coordinate complex application packaging. Maintain an accurate catalogue of End User Computing components. Provide 3rd level application and system support. Creation, modification, and optimisation of Group policies on desktop and VDI Environments. As the successful applicant, you will have: Demonstrated experience with strong technical capability in the area of End User Computing. Demonstrated experience with Microsoft platforms to design, build, and configure. Integration experience with Microsoft AD, group policy management and security models to configure application interaction. SCCM/ Config Manager, Microsoft Intune, Autopilot, Endpoint Manager, Azure Virtual Desktop deployments Azure IaaS/PaaS platforms, O365 Client virtualisation technologies and PowerShell scripting Experience in SCCM, SOE development and management, imaging and packaging Extensive experience supporting a Windows desktop enterprise environment. Well-developed interpersonal and communication skills at all levels Demonstrated ability to engineer technical solutions and drive internal technical change. Strong focus on delivering exceptional customer service. Microsoft and ITIL certifications are highly regarded. Requirements and relevant information: One (1) x full-time, ongoing position available. This position is located at Victoria Police Centre, 311 Spencer Street, Docklands. The successful applicant will be required to undergo National Security Vetting, achieve and maintain a security classification as determined by the Department Head. To achieve this, applicants must be an Australian Citizen. The successful applicant will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening. Your application must include: Resume Completed application form – the word document (2. Application form) for you to complete and attach to your submission, is attached to the job advertisement. Applications close midnight, 8 July 2024 Please Note: All applications will need to be submitted through one of the following platforms; Jobs and Skills Exchange (JSE) website, Victorian Government careers website (Careers.vic) or Seek. Applications will not be accepted via other platforms or email. Current Victorian Government employees must apply via Jobs and Skills Exchange (JSE). For further information, please contact: Nitin Butaney on (03) 8533 1360 or Nitin.Butaneypolice.vic.gov.au. We welcome applications from people with disability. If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process, please contact VPS Recruitment via email VPSRECRUITMENTpolice.vic.gov.au or on (03) 8335 8082. About Us: Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety. Having a workforce that reflects the community we serve is important to Victoria Police. We want to attract and retain people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities, and cultures including people of Aboriginal and Torres Strait Islander heritage. If you are interested in a position, we encourage you to apply as we celebrate the benefit that diversity brings to our employees, our services, and our community. Find out what it is like working as a Victorian Public Servant for Victoria Police: https://www.police.vic.gov.au/vps