Engineering System Coordinator (TRAX) — The Rocks, Sydney

Bring your systems engineering mindset to this essential role in optimizing TRAX efficiency Together we'll drive positive business outcomes and make a difference to our people 2x fixed term opportunities available based in Qantas HQ Campus in Mascot We pride ourselves on forward thinking, unafraid to challenge norms and innovate boldly. In an industry marked by competition and change, we stay ahead of the curve by consistently creating exceptional products and services for our customers. QantasLink Engineering keeps us at the forefront of aviation, caring and maintaining for the regional fleet that connects our regional hubs. Working with state-of-the-art equipment and resources, our shared commitment to professional excellence continues to keep our customers safe. The Engineering System Coordinator (TRAX) performs a crucial role in the daily operation and performance of the maintenance information system (TRAX). This includes support and administration of all aspects of the Trax Maintenance Information System (MIS), and the management of key suppliers from Qantas IT and external vendors. Coordinates with the business for all modification requests, development, maintenance, and implementation of releases of Service Packs between the Trax Vendor and Qantas IT service providers. This includes stakeholder management, project delivery and communication. To be successful in this role you will have a proven background in Project Management, strong analytical capability, experience with managing multiple stakeholder relationships across multiple levels in a highly dynamic, safety-critical, or commercial context. Candidates with TRAX system or exposure to a similar maintenance information system is highly desirable. The successful candidate will: Good understanding of engineering systems and processes Exposure to the administration and maintenance of MIS systems Willingness to work extended hours to ensure task completion when required Built good rapport with members of internal and external partners Detailed understanding of the TRAX maintenance system software or similar MIS Working alongside internal managers and stakeholders to ensure system consistency Project Management experience or exposure High communication skills and approaches ensuring effective outcomes Implementing processes to continually review the reporting specifications to ensure business requirements are addressed Investigating reporting issues to ensure consistent data quality Demonstrated problem solving skills with the ability to troubleshoot technical issues as well as data integrity issues as they arise Fostered and developed a continuous improvement culture to identify opportunities for system and process improvements Experience with managing multiple stakeholder relationships across multiple levels in a highly dynamic, safety-critical or commercial context. High competency of Microsoft Office 365 apps Why Qantas? You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. The Qantas employee benefits program offers amazing benefits that extend well beyond travel. We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees. We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan. Please note: The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you'll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation. If you're ready to step into a culture that will challenge and excite you, submit an application and let's explore how we go places together. Applications close: Friday 28th of June 2024.