Salesforce Engineer — Chiswick, Canada Bay Area

Great that you're thinking about a career with BSI Job Title: Salesforce Engineer Location: Chiswick About the role We are seeking a Salesforce Engineer to join our team permanently, reporting directly to the CRM Manager. In this role, you will be pivotal in managing and improving our Salesforce environments, focusing on enhancing processes through the adoption of best practices and the seamless integration of development and support functions. This position is crucial for the smooth operation of our applications function, requiring strong leadership skills to effectively guide the team. A commitment to boosting both customer satisfaction and team morale lies at the heart of this role. Join us at BSI, where your expertise in Salesforce will drive our operational excellence and contribute significantly to our organizational success. Responsibilities: Contribute to the design, build and operational management of a highly scalable, secure and available PaaS/SaaS platform, ensuring it can operate 24×7. Provide out-of-hours or on-call services. Work with our cross functional teams including security, architects and delivery to deliver the right solutions. Work to reduce or remove bottlenecks and inefficiencies in the ecosystem. In collaboration with the product teams, work to reduce or eliminate manual or repetitive tasks. Manage complex technical solutions to support BSI various environments. Champion and embody a mindset of agile delivery and continuous improvement whilst aligning to IT global process and keeping focus on business outcomes. Support and mentor junior members of team. To be successful in the role, you will have: Extensive hands-on experience in Salesforce development, including Apex, Visualforce, Lightning Web Components, and integrations using REST/SOAP APIs. Minimum of 5 years of experience as a Salesforce Developer or in a similar technical leadership role. Strong proficiency in Sales, Service, and Experience Cloud, with a deep understanding of their architecture and capabilities. Familiarity with Agile methodologies and project management frameworks. Proven track record of working with stakeholders in large, complex organizations, demonstrating a great ability to listen and navigate competing sets of priorities, business opportunities, and challenges. BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle. Do you believe the world deserves excellence? We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in. Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we're truly impartial, and home to the ultimate mark of trust, the Kitemark. Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company. If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family D&I Policy BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive. If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner. LI-MM2 Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business. BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.