Jira DevOps Engineer — Perth CBD, Perth

Expired

· Total Yrs. of Experience : 6-8 Years · Relevant Yrs. of Experience : 3-4 Years · Full-time dedicated JIRA DevOps resource · Technical JIRA support experience o JIRA configuration (out of the box and learning to work with some customised applications) o Level 2 system administration o Where subject matter expertise or project-level work is required, they can escalate to our Level 3 contractors ServiceRocket · Functional JIRA support experience: o Understanding the business context of IT problems o Ability to work directly with non-IT customers by communicating clearly and effectively, managing expectation around timeline and priority o Addressing root causes of issues · Will work with and shadow with the current JIRA SME for rest of the year or until he is no longer available · Will work within the IT guardrails, ensuring changes are managed and documented appropriately and the right people are involved for changes that impact the platform or user base o Platform/product roadmap supported by CI/Platform owner Customer-focused support from IT Business Partners Mandatory skills · JIRA DevOps resource · Technical JIRA support experience · Functional JIRA support experience · Level 2 system administration