Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (Your Why) The purpose of this role is to provide Datacom and its customers with solution implementation, design and project engineering, professional services, technical guidance and specialist infrastructure support. This role will see you work across a number of clients in agile secure environments to provide security and network solutions that meet or exceed the ISM requirements as well relevant ISO standards. This role will be based in our Perth office. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best Please note this role does operate on a 24/7 shift roster pattern What You’ll Do As a Network Engineer, you will be focused on being a member of a highly skilled network engineering team, working on many different aspects of Networking and Security operations which may include client WAN and LAN, firewalls/security operations, IP-based Telephony systems, and Unified Communications. You will be working on but not limited to: Maintaining corporate data communications network services, components, and associated infrastructure under close supervision Maintaining technical documentation, reports, and records regarding infrastructure solutions Conducting acceptance tests and commissioning communications systems and equipment Testing, implementing, monitoring and tuning networking software/hardware to ensure optimum systems performance and highlight potential issues. Performing hands-on systems engineering tasks under the guidance of more experienced network engineers Providing a low level of escalated technical support to both network users and help desk staff. Build strong stakeholder relationships with the team and customer. Providing on-call or after-hours support as needed. What You’ll Bring As an Associate Network Engineer you will have: Technical experience: Understanding of Networking principles and practical application Exposure to Cisco and Fortinet LAN,WAN, Firewalls, SDWAN and Wireless Experience with router and switch technology as well as working knowledge in protocol analysis. Includes ability to configure, deploy, upgrade, and troubleshoot Industry certifications are highly regarded Currently hold a CCNA Certification or previous NOC level 1 or 2 experience in a enterprise environment. In addition to technical skills, you will also be: A strong team player An open and effective communicator Possess the ability to work autonomously and contribute to overall team outcomes Why Join Us Here at Datacom? Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.