Great bunch, working in a friendly team. They are passionate about personal development and offer an awesome working environment. Position: L2 Engineer Location : Subiaco, Perth Salary: $70,000 - $80,000 Job Type: Permanent Position Overview: A successful IT and Cyber Security consultancy business is actively recruiting a talented L2 Engineer to join their team. They are an awesome bunch with a friendly management team who are excellent mentors. This role offers extensive career progression opportunities and is perfect for an individual looking to take their career to the next level. Perks: Opportunity to get involved with projects. Great team, friendly and all work well together. Team-building events. Excellent business for professional development. Roles and Responsibilities: Act as an L2 point of contact for a diverse range of technical issues. Log tickets and prioritize workloads. Create and maintain technical documentation. Implement and manage VOIP systems. Network, server, and desktop administration and support. Administer Microsoft 365. Troubleshoot network issues. Monitor systems. Server installs and migration projects. Troubleshoot complex IT issues. Assist with complex IT projects. Provide excellent customer service and respond to requests in a timely manner. Stay up-to-date with industry trends and best practices. Role Requirements: 3 years of experience in a similar support role. Excellent communication and customer service skills. Ability to work independently or in a team. Clean license and ability to obtain clean police clearance. Technical Requirements: Experience working with Microsoft Servers 2008-2022. Experience with M365, Exchange, and SharePoint. Experience with cloud technologies (Azure). Experience with AD and Azure AD. Experience troubleshooting networking issues. Experience with BDR tools (Veeam). Experience with VoIP systems (3CX). Experience with ticket systems (ConnectWise). Understanding of Cyber Security best practices. We appreciate your interest in this opportunity. We regret that we can only contact shortlisted candidates. If you are not shortlisted, we encourage you to check out our website for other opportunities or to sign up for job alerts. Please note that applicants must be based in Australia with valid working rights to be considered. We represent organizations that promote diversity and welcome all qualified applicants regardless of race, gender, disability, religion/belief, sexual orientation, or age. Email: infoouirecruitment.com Number: (08) 6219 8033