Desktop Support Engineer — Tamworth Region, New South Wales

Expired

Join a fast-paced, dynamic startup as Desktop Support, where you'll tackle a mix of Level 1-3 tasks, automation work, and be the go-to problem Solver Job Title: Desktop Support - Level 1/2 Location: Sydney CBD, Hybrid (4 days in office) About the Company: Our financial services client have grown rapidly, with over 500 employees with offices in Melbourne, Sydney and Brisbane. The company is currently in a rapid growth phase, building out its systems and processes with a team of cloud engineers and developers. This is a fast-paced, dynamic environment where changes happen quickly, making it a great place for someone looking to grow their career and make a real impact. About the Role: As a Desktop Support Engineer, you will be a crucial member of the support team, handling everything from some Level 1 through to Level 2 with a bit of Level 3. The role involves a mix of automation work and traditional support tasks, including password resets, Office 365, and Intune troubleshooting. If you have Autopilot experience, that’s a plus, but solid experience with Office 365 and Intune is essential. This is a full-time role requiring full working rights in Australia; unfortunately, sponsorship is not available. This role requires someone who is confident, can work independently, and handle a wide range of tasks without needing to pass them to others. You’ll be the go-to person in a fast-paced environment where adaptability and problem-solving skills are key. Key Responsibilities: Provide Level 1 to Level 2 support with some Level 3 tasks. Work with modern software and cloud-based operations, including Azure backend and Intune. Automate onboarding processes and other support functions. Handle application support for specific business areas, with a focus on excellent service delivery. There is an on call weekend component with flexible conditions and additional compensation. Flexible shift work with late start/late finish available. Requirements: 3 years of experience in desktop support, preferably within a fast-paced environment or startup. Strong technical skills in Office 365, Intune, and any experience with Autopilot, Azure, and automation is highly valued. Excellent communication skills are essential, as you will be working in a highly technical environment and engaging with non-technical staff across the business. A can-do attitude, with the ability to prioritize, problem-solve, and handle anything that comes your way. Benefits: Great learning opportunities with internal promotions strongly encouraged. Be part of a growing company with a big security team, providing a fantastic environment to advance your technical career. Salary package starting at $90,000 Super On call incentive Performance bonus Hybrid working with one day a week at home as remote working when on call If you’re looking to grow your career in a fast-paced, highly technical environment and love the idea of being hands-on, this could be the role for you Apply now and be part of a team that’s making a difference.