The Company This is a fantastic opportunity to join a highly reputable and cutting-edge IT managed service provider in the inner suburbs of Melbourne. Their focus on customer service and people interactions has meant their client base remains loyal. The Role You will provide L2/3 support and assist in the delivery of projects to a range of client's Microsoft environments. More specific duties are highlighted below: Support and maintain the M365 suite of products (Entra ID, Exchange Online, SharePoint Online, Teams) Deploy MDM solutions (Intune) Support and maintain cloud platforms, primarily MS Azure Assist with and lead project tasks. On offer is the opportunity to work in a family-run, supportive environment with an emphasis on personal and career development. Your Profile You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities. Experience in a similar role would be preferred within a managed service provider, along with technical knowledge including most of the following: MS Azure M365 (Exchange Online, SharePoint Online, Teams, Intune, OneDrive, CoPilot) Windows Servers MS Defender. Apply Today Please send your resume by clicking on the Apply button. Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne Job Reference No: 06810-0013088376 TW By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.