Senior ServiceNow ITOM Engineer: Permanent role $170,000 -$185,000 Join an established ServiceNow environment: ITSM, ITOM, ITAM, Secops and GRC Lead ITOM solutioning, integration and engineering Organisation: Work with one of the worlds most prestigious financial services based in Australia. They provide a wide range of services including listings, trading, clearing, and settlement for equities, derivatives, and fixed income products. They offer innovative and technology-driven solutions to investors, companies, and market participants. They operate in a hybrid environment with 3 days in their Sydney CBD 2000 office. Role: As the Senior ServiceNow ITOM Engineer, you will be joining a established team to ensure the stability and evolution of platform which currently include ITSM, ITOM, ITAM, Secops and GRC. You will be responsible for: Leading technical aspects of ServiceNow solution delivery from requirement gathering, design and build Develop, implement and sustain support the ITOM platform including automated workflow development; event rule maintenance, discovery and service mapping expertise including pattern development, platform improvements; defect maintenance; data imports; and integration Deliver continual improvement ServiceNow platform; release methodology and employee experience; identify areas of improvement You will have: 5 years ServiceNow engineering experience: managing the implementation, integration and configuration of ITOM solutions ServiceNow CSA certified as minimum, CAD and CIS preferred Experience Discovery, CMDB, Event Management and/or SecOps highly desirable ServiceNow platform including configuration of applications, workflows, reports, dashboards, portals, REST APIs and MID Servers Proven experience in application development, and ability to translate complex end-user requirements to system requirements to code
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