We’re on the lookout for an experienced Senior Cloud Engineer to join our security and engineering group. As part of our growing team you’ll get to work directly with a range of customers developing and automating a modern approach to work across Microsoft 365 and Azure. Key Responsibilities Design, implement and manage complex infrastructure systems that are secure, scalable, reliable, and meet performance and best practice requirements. Undertake project work to design, plan and implement solutions for our customer’s Microsoft 365 and Azure environments. Respond to security incidents, conduct investigations, and implement required mitigation measures. Develop and deliver cybersecurity training and awareness programs with customer end users. Identify and resolve issues related to systems infrastructure, conducting root cause analysis, and implement preventive measures to minimize downtime. Monitor system performance and identify opportunities for improvement. Collaborate with cross-functional teams to service the infrastructure needs of our customers. Provide guidance and mentorship to other staff members within the support and engineering teams. Create and maintain documentation related to system architecture, configurations, procedures, and troubleshooting guides. Stay up to date with industry trends, emerging technology, and best practices. Effective problem-solving and communication skills. Qualifications 5 years experience as a Senior Systems or Cloud Engineer, preferably in a managed services environment. In-depth knowledge of Microsoft infrastructure systems, technologies, and best practices. Strong understanding of networking, operating systems, and cloud. Bachelor’s degree in information technology or related discipline. Relevant certifications (e.g. SC-300, MS-102, AZ-104, AZ-800, , etc) You’ll preferably have experience with: Azure VMs, networking, Recovery Services Vault, Site Recovery Managed SQL instances, Web Apps Monitoring and security Rapid7 and EASM Windows Server core roles and features Microsoft SQL and IIS administration Microsoft 365 Entra ID/AzureAD Global Secure Access Exchange-Online SharePoint Intune Defender XDR Teams Telephony Security: Rapid7, Mimecast, Proofpoint, Phriendly Phishing or similar Cisco, Meraki, Fortinet offerings (advantageous) Automation (advantageous): PowerShell IaC – Bicep, Terraform PowerAutomate