Proud to be EXCLUSIVELY hiring for an award-winning Microsoft partner. We’re hiring a Level 3 Projects Engineer to join a high-performing Managed Services team delivering multiple client projects – all centred around Microsoft Cloud Solutions. Flexible work – 3 days work from home Social Events Impressive Package, including annual review, laptop etc Certs Fully Funded ( MS100, & MS101, AZ104, MS-500) ‘Great Place to Work’ 3 yrs in a row. 90% Staff retention rate Recognised as a top Microsoft partner in Australia About the Role You'll be joining the Projects team, working on the design, implementation, and optimisation of IT infrastructure for clients. You’ll also act as the L3 escalation point, collaborating closely with the Customer Success and Assist Support teams. You’ll be: Scoping & delivering Azure and O365 solutions (IaaS, PaaS, SaaS) Building on-prem & hybrid server environments Supporting clients across both cloud and on-prem tech Designing network infrastructure (switching, wireless, firewalls) Handling complex escalations and security alerts Delivering clear handovers to the BAU team Creating & maintaining documentation and reports What You’ll Need Be PR or Citizen Recent MSP experience (within the last 2–3 years) Strong communication & documentation skills Customer-first attitude with a team mindset Solid experience in the implementation and support of Microsoft core services, including Azure, Cloud Services, Exchange, Office 365, Active Directory and SQL Server, Intune and Windows Server systems administration. Server virtualisation technologies. (VMware, Microsoft preferred). Implementation and support of network infrastructure solutions (HP Aruba and FortiGate preferred). Experience implementing and supporting backup and DR solutions, such as Azure backup and Datto products. Interviews available next week. Please apply now for a response within 48 hrs. For All New & Weekly Job Updates and Industry News - Follow Us On Linkedin: https://www.linkedin.com/company/harveyrobinsonau