L2 Engineer — Perth, Perth Region

Position: L2 Engineer Location: West Perth Salary: $75,000 - $85,000 Job Type: Permanent Position Overview: We’re seeking a Level 2 IT Support Engineer to join a dynamic and growing team based in Perth. This role involves a mix of remote and on-site support, where you’ll be the escalation point for technical issues and play a key role in project scoping and implementation. You’ll work with a diverse range of clients across different industries, from small start-ups to large corporate and government organizations, making this an exciting opportunity to expand your technical expertise. Perks: Career progression. Internal promotions into leadership roles. Ongoing training & development. Company laptop & mobile provided. Role Responsibilities: Deliver Level 2 support to a broad range of clients across various industries. Visit client sites as needed to resolve complex technical issues. Assist and mentor Level 1 Engineers, fostering their technical growth and knowledge. Troubleshoot, configure, and maintain IT environments, Perform Office 365 and SharePoint migrations, including setup, configuration, and troubleshooting. Maintain detailed records of service calls, resolutions, and client environments using service management tools. Stay informed about the latest cybersecurity trends and implement best practices where applicable. Technical Requirements: Proficiency with firewalls and network switches, including configuration and troubleshooting. Strong knowledge of Office 365, including email, SharePoint, and Teams migrations. Experience with on-premises to cloud migrations and hybrid IT environments. Familiarity with IT infrastructure, including servers, storage, and backup systems. Hands-on experience with network administration (LAN/WAN, VLANs, VPNs). Knowledge of basic cybersecurity principles and practices is highly regarded. We appreciate your interest in this opportunity. We regret that we can only contact shortlisted candidates. If you are not shortlisted, we encourage you to check out our website for other opportunities or to sign up for job alerts. Please note that applicants must be based in Australia with valid working rights to be considered. We represent organizations that promote diversity and welcome all qualified applicants regardless of race, gender, disability, religion/belief, sexual orientation, or age. Email: infoouirecruitment.com Number: (08) 6219 8033