Customer Engineer UPS — Brisbane, Brisbane Region

New

Description Join Vertiv & excel your career with us! A Global, Leader in designing, manufacturing & servicing Mission Critical Infrastructure Technologies for IT Networks from the Cloud to the Edge! You will carry out service of equipment, after hours service, commissioning & service contracts directed by the Service Operations Manager & Power Service Supervisor. Who we are: Nearly all aspects of our lives involve the use of technology. It’s how we work, play & do anything in between. This connectivity or use of data is built into the very fabric of our society. It’s vital to human progress. Vertiv believes there’s a better way to meet this accelerating demand for data — one driven by passion & innovation. As industry experts & Architects of Continuity, we collaborate with our customers to envision & build future-ready infrastructures. We leverage our portfolio of hardware, software, analytics, & services, to ensure our customers’ vital applications run continuously, perform optimally & scale with business needs. Why Join Vertiv? Inspiring & Caring Leaders in the industry Recharge Your Potential Meaningful & Fulfilling Work Collaborative Culture Global Career Opportunities Perks & Benefits! Base Super Bonus Fully Maintained Country Equipped 4WD Vehicle Insurance & Leave & Travel Benefits Work from home & visit customers – Own your week! Regional travel required occasionally across North & West QLD. Key Responsibilities Working within the Brisbane team, you will carry out service of equipment, after hours service, commissioning & service contracts for Vertiv customers across QLD Ensure service reports are completed & submitted efficiently. Time Sheets to be filled out correctly (i.e., accurate record of hours worked, & call out & response times) submitted to Senior Management. Field Service Reports to be completed for service calls ensuring the reports are signed by the customer. All items used on a job, whether Vertiv spares or consumables must be detailed on the Reports. Carry out commissioning, service contract maintenance & after-hours service commitments. Maintain relationships between the Company & customers. Keep up to date with provided training courses by Vertiv as technology progresses. Manage parts & stock for breakdown and spares for customer installation. Identify Sales & Service opportunities for the Vertiv, & report to Management. Requirements: Electrical license for QLD Australia essential Proven track record within the power industry as a service technician essential Technical knowledge in data centres, telecom, commercial & industrial or similar industries highly regarded. The ability to own your own work schedule, work from home & visit customers on site. Proficiency in Microsoft Office & Sufficient Computer Literacy Excellent communication, inter-personal & problem-solving skills. For further details, please contact stella at [email protected]