Software Engineering Lead – Internal Tooling & Infrastructure (Remote) — Sydney, Sydney Region

Job Description The purpose of this role is to amplify our engineering team's effectiveness by owning the infrastructure, tooling, and systems that support their work. This includes hands-on development and maintenance of internal tools, infrastructure, and automation, alongside responsibility for security and compliance needs. By reducing friction, embedding DevSecOps practices, and enabling fast, safe delivery, this role allows engineers to stay focused on building our core product. The person in this role will also mentor others and champion best practices that lift technical excellence across the team. Responsibilities and Tasks Design, develop, and maintain internal tooling and automated solutions to improve developer efficiency, system observability, and reliability. Lead infrastructure initiatives, including hands-on management and automation of AWS environments (including via Terraform), and GitLab administration, ensuring robust, secure, and efficient systems. Own technical aspects of security and compliance initiatives, specifically SOC2 compliance tooling, security scanning automation, penetration testing integration, and proactive vulnerability management. Coach engineering teams in DevSecOps practices, including robust CI/CD pipelines, monitoring, logging, tracing, and metrics collection to ensure high availability and operational visibility. Drive adoption of best practices and standards for software development tooling, such as integrated development environments, debugging, local environment setup, dependency management, and build optimizations. Serve as an escalation point for infrastructure and tooling support, providing deep engineering expertise to diagnose and resolve complex problems, and design internal systems that make support more efficient over time. As the company scales, progressively plan for and build an outsourced L2/L3 support capability to take on routine support work. Guide and mentor engineering team members, fostering a culture of continuous learning, technical growth, and operational excellence.