ServiceNow Your new company Hays has partnered with a leading financial services company who are looking for a Staff Engineer in ServiceNow to join their growing development team. Your new role You will be part of a high-performing squad of ServiceNow DevOps Engineers responsible for building and maintaining an enterprise-scale ServiceNow Platform serving multiple capabilities, including ITSM/ITOM, IRM, SecOps, and Employee workflow modules. What youll need to succeed Knowledge and experience in ServiceNow modules with a specialisation in ITSM and ITOM and Integrations. Hands-on experience of architecting, designing, developing, and supporting enterprise-scale ServiceNow implementations. Ability to translate requirements into technical designs, aligning with ServiceNow platform capabilities and best practices. Confidence in establishing controls for the technical team to align on standard processes and drive towards successful product releases. Experience of implementing CSDM and knowledge of Configuration management practices. Knowledge of solution architecture, scalability, performance, and security aspects of the ServiceNow Platform. The ability to analyse a wide range of technical data within systems and processes, including identifying improvements and mitigating risks with design or solution proposals. Experience liaising with stakeholders, advising, and influencing on tech strategy and design related to the ServiceNow platform. Hands-on experience in ITIL framework, DevSecOps, and SRE principles. Ability to mentor and develop engineers, advocating for best practices. Tech skills ServiceNow ITSM/ITOM and integration implementations Core Platform micro-certifications: Mobile, Performance Analytics, UI Builder, ATF, Integration Hub, Virtual Agent, NLU, Flow Designer, Service Portal, CSDM Certified Technical Architect SDLC, CI/CD pipeline, automation, testing, scripting, networking, and related technologies ITIL Framework Cloud Environments: AWS, Azure, Linux Web Technology: XML, JavaScript, HTML, Web Services - REST/SOAP, AngularJS ServiceNow Certifications such as Certified System Administrator (CSA), Certified Application Developer (CAD), ITSM Certified Implementation Specialist (CIS), and CSM Certified Implementation Specialist (CIS) What youll get in return Flexibility to balance where work is done Various flexible working options, including changing start and finish times, part-time arrangements, and job share. Support when faced with challenges and empowerment to tackle new opportunities. Opportunities to work in technology hubs in Melbourne and Perth. A supportive and thriving work environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 2933325
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