Senior Endpoint Environment Engineer — South Yarra, Stonnington Area

Messages To proceed, please enable JavaScript in your internet browser. After enabling JavaScript, you will need to close and re-open this browser window. Exciting opportunity for an experienced Senior Endpoint Engineer. Fixed Term(12 months), full-time role based in a central Hawthorn location. HEW level 8 17% Super. Staff benefits include hybrid work and discount study fees. About the Role Are you ready to take your IT expertise to the next level in a dynamic and forward-thinking environment? We are seeking an experienced Senior Endpoint Environment Engineer. Swinburne University of Technology is looking for a skilled and motivated professional to join our Information Technology team to play a key role in managing and maintaining our Managed Operating Environments across both physical and virtual endpoints. In this pivotal role, you’ll focus on modern endpoint management, ensuring that user configurations are purpose-built, secure, and aligned with client needs—all while delivering exceptional customer service. As a senior technical expert, you’ll provide 3rd level support, tackle complex technical challenges, and mentor team members to drive high-quality outcomes. You’ll work closely with cross-functional teams to ensure seamless and secure IT operations that support the university’s strategic goals. If you're passionate about technology, thrive in a collaborative environment, and are committed to innovation and excellence, we’d love to hear from you! About You To be suitable for this role you will need to have experience in the below key accountabilities: • Responsible for providing a high level of service to the customers of Swinburne IT; liaise with senior staff and key stakeholders where necessary, ensuring the effective resolution of service issues as they arise, including hands on involvement in investigation or an issue and leading other staff for an appropriate resolution. • Lead process improvements relating to MEE, developing a process uplift roadmap and deliver against university`s Key Performance Areas (KPA). • Contribute to the design and manage the development and maintenance of the Swinburne Managed Operating Environment (MOE) for over 10,000 endpoints. • Manage the deployment of software applications across all campuses • Report any observed systems, network, or infrastructure service disruptions as they occur and implement or coordinate a resolution and report the incident to the IT Service Centre. • Lead, develop, and implement education programs and initiatives that will inform teams how to carry out updated or new processes. Manage the deployment of antivirus software, software patches and updates, ensuring that all endpoints in the Swinburne environment are appropriately patched. • Provide expert technical advice and assistance to staff as required. For more information, please refer to the job description attached. Qualifications • Postgraduate level qualifications (or progress towards) in information technology, information systems, or equivalent combination of experience/education/training About Swinburne University of Technology Swinburne’s strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research. To Apply Please submit your CV and cover letter addressing your suitability for this position. To review the Position Description and to apply, please scroll down to the bottom of the page. If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page. Please Note: Appointment to this position is subject to passing a Working with Children Check. If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on [email protected]. Applications Close: June 5th at 11.30 pm Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance. Diversity, Equity and Inclusion Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world. Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age. We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership. We support applicants with disabilities. Adjustments can be requested at any time during the recruitment process. For Reasonable Adjustment requests, including accessible formats for the PD, application form or any other document, please contact at [email protected] or call 61 3 9214 3550. Victoria’s Commitment to Action: Improving international student employment outcomes. As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates. As a Circle Back Initiative Employer, we commit to responding to every applicant. LI-SW Click here for Position Description Opens in new window How to apply: Start your application by clicking the "begin" button. Login to an existing account or reset your password View our FAQ section View Hints & Tips to help with your application Preview Application Form Opens in new window By choosing to continue, you agree to the privacy policy. Show Privacy Policy Opens in new window